“I’ve had a lot of crazy calls as a 911 operator. The one I had, this lady was screaming. Just horrific screaming. Then the phone went dead. I called back only to hear that horrific screaming again. Then I heard someone in the background screaming ‘He’s stabbing her! He’s stabbing her!” She died. He did get caught by an officer I had dispatched – she literally jumped off a car roof and landed on top of the guy. Not sure what his sentence was.

“I had another guy who drowned his two-year-old son. That fucked me up for a while because I was pregnant with my son at the time. I kept thinking how unfair that some child could be so terrified as the one person he trusted and loved was harming him. Not only that, but when you drown you’re conscious to the end. I still cry for that little boy some days.

“I had another man who was changing the oil in his SUV. Long story short, the SUV fell on him and he died before help got there. There were a lot of calls like that – where you’re the last person to ever talk to someone. I knew as soon as I heard his breaths go agonal, he was done.”