Vanishing man

“A year into the job in a pretty large town with woods all around. Got a call from a young man, identified himself as 21. Said he went on a hike with his best friend, this is where it got weird. I asked for his location and it was ~50 miles from the nearest trailhead, but not in the direction the trails move. I asked him to tell me what the problem was and what services he needed when he burst into tears, saying one moment his friend was in front of him, and the next he was gone. Dispatched sheriff and was told neither man was ever found. Still freaks me out.”

What are your thoughts?