Category: 911 Dispatch Stories

Wrong House

“Hysterical elderly female. She had just woken up and found her 78-year-old husband unresponsive. I get the priority information, I ask if he is cool to the touch, and she panics even more, yelling uncontrollably. I bring her back and start providing her CPR instructions. “Keep in mind that as soon as I have a general assessment of what kind emergency I’m dealing with and confirm the callers location, the appropriate units get dispatched. Our […]

Hanging In The Mausoleum

I posted this somewhere else, but this is my story: I was an emergency dispatcher for the police department in my city, working overnights, when a woman called in to say her depressed husband had gone missing. She said he sometimes liked to go to a local (1800s-era) cemetery and just be alone. We sent two officers out to look for him, and they saw the door to the mausoleum cracked open. When they went […]

Four calls you won’t Forget

“The suicides stick with me the most, here are a few: “First one was less than a year on, get a call from a female who sounded numb, said she came home from work and found her fiance hanging from the rafters. She kept asking me ‘What do I do now?’ I had no answer for her, just kept repeating that I would stay on the line with her until units showed up. “Another one, I […]

Unresponsive double take

“I was dispatching an alarm for an unresponsive/not breathing elderly male. I get the paramedic first responder there and then the ambulance shortly after. They confirmed that the guy was dead. Literally a minute after that, I heard the voice of the paramedic come over demanding a second ambulance, after that I couldn’t get a hold of him. I assumed that one of the family members of this man who died either had a heart attack or […]

Depression is a bitch

“She was depressed and suicidal. She called from a disconnected cell phone and refused to give me her location. I never stopped trying to to get a ping on her but it was an apartment complex and there wasn’t much I could do for that. “She refused to let me send anyone to her, refused to talk to EMS, suicide hotlines or supervisors. I answered the phone so I was the only one she would talk to. […]

Wife Beater

“I was honestly debating whether or not to even post this because it upsets me. “I’m not allowed to give exact details, but one of my worst calls was from a little boy, I think he was five. He was hiding in his closet because his dad was drunk and beating the ever-loving sh*t out of his mom. He lived in a very rural area, and it was about an hour drive from the nearest police detachment. […]

Vanishing man

“A year into the job in a pretty large town with woods all around. Got a call from a young man, identified himself as 21. Said he went on a hike with his best friend, this is where it got weird. I asked for his location and it was ~50 miles from the nearest trailhead, but not in the direction the trails move. I asked him to tell me what the problem was and what services he […]